• Never admit 'Officials' without properly identifying them.

• Most large companies (e.g. British Telecom, British Gas, TXU Energi, double glazing companies, etc.) issue their representatives with identification cards.

• If they have not made a specific appointment or you are not satisfied that they are genuine, close the door on them and telephone the company they say they represent. No legitimate company will object to your following this procedure.

• Preferably use a number from this list or from an advert rather than one your caller gives you.

renamed to...

then...

Eastern Energy renamed to:
TXU Energi then:
Powergen

and

Eastern Metering Services
became:
Siemens Metering Services

The meter reader will be wearing a Siemens uniform and carry an identity card.

More information from the Siemens site

Siemens can provide extra security with an agreed password.

Call 0845 7 290 290 to register with the Siemens password scheme.

(When I called I was informed that there were 60 callers waiting. After about 10 minutes of holding-on my call was disconnected - and they have not responded to my e-mail)